The Splendor isn't just a glamorous hotel, it's a magical experience that gives its guests the fantasy fulfillment of their dreams. But The Splendor didn't make Juliette's dreams come true. It ruined her life.
After a weeklong stay, Juliette's sister, Clare, returns from the hotel changed. Her connection to Juliette―the special bond they once shared―has vanished. In a moment of hurt and frustration, Juliette steals their meager savings and visits The Splendor herself.
When she arrives, she's taken in by the lush and sumptuous hotel. But as she delves more deeply into the mystery of the place, and how they make their illusions work, she grows more and more uneasy. The Splendor has a seedy underbelly, but every time she gets close to discovering something real, she seems to hit a wall.
Meanwhile, Juliette meets Henri, an illusionist who lives and works at the hotel. Henri's job is to provide Juliette with the same Signature Experience he gives all the guests―one tailored fantasy that will make her stay unforgettable. As he gets to know her, he realizes that not only is he ill-equipped to make her dreams come true, he's the cause of her heartache.